By phone (in Portuguese) and e-mail to the editors and secretariat.
The system is based on the web and is updated periodically with improvements and new functionalities.
The layout is adapted to offer the best possible experience according to the size of the screen.
It is not necessary to have a team of technicians and developers to implement the system because it works based on the cloud.
It has help pages that explain the functioning of the system to authors, reviewers and editors.
The system is offered in Portuguese and English (soon in Spanish).